Privacy policy

At SYNERGY CGI LLC ("we," "our," or "us"), your privacy is our top priority. We are committed to safeguarding your personal information and ensuring it is handled responsibly. We do not sell or share your data with third parties, except those explicitly mentioned in this policy, who are necessary to provide our services. We recommend that you read this Privacy Policy to get more information about the processing of your data.

Effective date: January 01, 2025.

In this Privacy Policy, “personal information” (sometimes referred to as “personal data” under certain laws) refers to information that identifies or can be used to identify an individual. This includes, but is not limited to, your name, email address, billing address, phone number, or other contact details. Information that cannot be directly linked to your identity (such as aggregated data about website usage) does not fall under this category.

When we refer to "you" or "a user," we mean any individual who interacts with SYNERGY CGI’s website, services, or platform.

When we refer to a "controller," we mean the individual or entity that determines what personal information is collected from or about you, how that information is used, and how it is protected.

This Privacy Policy is governed by applicable data protection laws, including:

  • The General Data Protection Regulation (GDPR): Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, which governs the protection of natural persons concerning the processing of personal data and the free movement of such data within the European Economic Area (EEA).

  • The California Consumer Privacy Act (CCPA): For users based in the United States, particularly California, which provides specific rights regarding the collection, use, and sharing of personal information.

  • Other relevant privacy laws and regulations in jurisdictions where we operate, including the ePrivacy Directive and local data protection laws in countries such as the United States, the European Union, and Australia.

SYNERGY CGI LLC is committed to complying with these regulations to ensure that your personal data is processed lawfully, fairly, and transparently, regardless of where you are located. If conflicts arise between laws, we will prioritize compliance with the stricter standard to uphold your privacy rights.

  • This Privacy Policy applies to all personal and non-personal information collected by SYNERGY CGI ("we," "our," or "us") through:

    • Our website, synergycgi.co.

    • Communication channels, including email and contact forms.

    • Services provided directly to clients, freelancers, and partners.

    • Third-party tools and platforms, including SuiteDash, used to manage projects, client relationships, and deliverables.

    This policy governs how we collect, use, share, and protect your information when you interact with us or our services. It does not cover:

    • Third-party websites or services linked to or integrated with our platform. These services have their own privacy practices, which you should review separately.

    • Offline interactions unless explicitly stated otherwise.

    By using our website or services, you consent to the practices outlined in this policy, within the scope defined here.

  • We may collect the following types of information:

    • Personal Information: Name, email address, phone number, billing information, and other data provided when you interact with us.

    • Non-Personal Information: Technical data such as IP address, browser type, and usage patterns collected through cookies and analytics tools.

    Information is collected when you:

    • Register an account.

    • Complete a form or survey.

    • Use our website or services.

  • We use your information to:

    • Deliver our services and fulfill agreements with you.

    • Respond to your inquiries and provide customer support.

    • Process payments securely.

    • Improve our website, services, and user experience.

    We take your privacy seriously and will only use your data for the purposes outlined above.

  • We do not sell your personal data under any circumstances. We only share your information with:

    • Service Providers: Such as payment processors, hosting providers, or analytics tools, to operate our services effectively.

    • Legal Obligations: When required by law, regulation, or to protect SYNERGY's legal rights.

    Each third party we work with adheres to strict confidentiality and security practices.

  • We keep your personal information only as long as necessary to:

    • Fulfill the purposes outlined in this policy.

    • Comply with legal and regulatory requirements.

    When no longer required, your data is securely deleted or anonymized.

  • SYNERGY CGI is committed to protecting your rights regarding your personal information. Depending on your location, you may have the following rights under applicable laws:

    1. Right to Access

      • You have the right to request access to the personal information we hold about you and receive a copy of it.

    2. Right to Rectification

      • If any of your personal information is inaccurate or incomplete, you have the right to request corrections.

    3. Right to Deletion ("Right to Be Forgotten")

      • You may request the deletion of your personal information, subject to legal or operational constraints, such as compliance with regulatory requirements or the fulfillment of contractual obligations.

    4. Right to Restrict Processing

      • You can ask us to restrict the processing of your personal data in certain circumstances, such as when disputing its accuracy or objecting to its use.

    5. Right to Data Portability

      • Where applicable, you have the right to receive your personal data in a commonly used, machine-readable format and to have it transferred to another controller if technically feasible.

    6. Right to Object

      • You may object to the processing of your personal data for specific purposes, such as direct marketing or profiling.

    7. Right to Withdraw Consent

      • If you have given consent for the processing of your personal data, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • We use cookies and similar technologies to:

    • Enhance website functionality.

    • Analyze usage trends and improve our services.

    You can adjust your cookie preferences through your browser settings.

  • We are dedicated to protecting your data with robust security practices, including:

    • Encryption of sensitive data.

    • Secure storage systems and firewalls.

    • Regular monitoring and updates to maintain security.

    Your trust is important to us, and we continually work to protect your information.

  • Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. Please review their policies independently.

  • We may update this policy as necessary. All changes will be posted on this page with a revised "Effective Date." We encourage you to review it periodically.

  • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
    Email: hello@synergycgi.co