Frequently Asked Questions

Everything You Need to Know About SYNERGY CGI

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  • SYNERGY CGI is a digital agency specializing in high-quality 3D visualizations for e-commerce, including product views, closeups, lifestyle images, turntables, 3D models or AR and video. We focus on crafting impactful product visuals that help businesses showcase their products and boost sales.

  • We offer a range of 3D services, including:

    • Product Views: High-fidelity renders of your products.

    • Closeups: Detailed shots to highlight product features.

    • Lifestyle Minimal: Simplistic, elegant settings.

    • Lifestyle Full: Full scene designs with rich storytelling.

    • 360 Turntables: Interactive product rotation visuals.

    • 3D Models for AR: Ready-to-use 3D assets optimized for augmented reality applications.

    • Product Videos: Engaging videos showcasing your products in motion.

  • Quality is at the heart of everything we do. From the final deliverables to the way we care for our clients and employees, our commitment to excellence drives us. Additionally, we adapt our workflows to align with our customers' unique needs, ensuring a tailored and seamless experience.

  • Timelines vary depending on the project’s complexity and scope. On average, projects take between 5 to 15 business days. Contact us for a personalized timeline.

  • Clients typically provide reference images, technical specifications, or design briefs. If you’re unsure what to submit, our team will guide you through the process.

  • Absolutely! We encourage you to test our services to experience our quality firsthand. Please contact us to discuss and agree on the terms for a test project.

  • Pricing is always based on the complexity of the project, with quality being our primary focus. Because quality is our main priority, we do not accept projects that compromise on quality requirements to lower costs. This ensures that every deliverable reflects our commitment to excellence.

  • Yes, we offer discounts for larger projects. Contact us with details to learn more about bulk pricing options.

  • We have robust Quality Assurance processes in place, which include multiple reviews throughout our digital production pipeline. These rigorous checks ensure that your deliverables meet the highest standards.

  • We offer up to two rounds of corrections for most projects, customized per the Service Level Agreement (SLA). Any additional revisions will be charged based on complexity.

  • Simply click the "Let’s Work Together" button on our website, fill out the contact form, or email us directly. Our team will reach out at hello@synergycgi.co to discuss your project needs and next steps.